SIGN, CAKETOP, TABLE NUMBER PRODUCTION DETAILS:
NO PROOF WILL BE SENT when you order an item with no customization. Your item will go directly into production and will be made as shown with the options you select.
EXAMPLE: picking a cake top design like "love" "Finally" etc.
CUSTOMIZATION AND CUSTOM ORDERS
DRAFT PROOFS ARE SENT WITH ALL CUSTOM CHANGE REQUESTS
If you have requested an alteration from the original design shown, you will be emailed a mock up proof for your review PRIOR TO PRODUCTION. We will not go into production with your order until you approve it with us through the draft proof form we will send to you. Drafts will be sent within 1-2 business days of the order being received. If for some reason you do not receive your draft, kindly check your junk mail and put us on your safe sender list.
***PLEASE ENSURE YOUR EMAIL IS CORRECT WHEN GOING THROUGH THE CHECKOUT****
Non-custom Items: Your item will go into production immediately. For orders placed Monday through Friday they will be put into production within 2-3 days and shipped upon completion.
Items Requiring Proofs: We will send you a proof within 1-2 days. Be sure to add firstname.lastname@example.org to your safe senders list to ensure you get your drafts quickly. (if you do not receive your draft proof within 1-2 days check your junk mail just incase)
We will wait to hear back from you regarding the items approval or wether you require further design editing. Once you approve your item for production it will be put into production within 2-3 business days and shipped upon completion.
How long until my purchase is in my hands??
Caketops & Table Numbers- 1 week or less (after approval if custom)*
Signs - 1-2 Weeks or less (after approval if custom)*
See shipping tab for shipping timelines.
*Production timelines can change, If we foresee your order being longer than 2 weeks we will contact you.